Frequently Asked Questions
General Information & Service Area
What areas do you serve?
We are based in Lenexa and focus on serving our neighbors in Johnson County, including Overland Park, Shawnee, Olathe, and Leawood.
What types of projects do you specialize in?
We specialize in right-sized, small-to-medium residential projects, specifically bathroom transformations, basement finishing, deck building and repair, and professional handyman services.
Are you licensed and insured?
Yes. We are licensed, insured, and bonded with a Class B license, which equips us for both residential and commercial improvements. We are also proud members of the National Association of the Remodeling Industry (NARI).
Process & Communication
How quickly do you respond to inquiries?
We prioritize responsive communication. Our typical callback time is less than 24 hours.
What should I expect during the remodeling process?
You can expect a smooth experience characterized by honest recommendations, clear and organized schedules, and a clean workspace at the end of every day. We use modern project management tools to ensure you are never left wondering about the status of your project.
How do you handle project pricing?
We provide a polished, professional experience without “corporate bloat” or inflated pricing. You will receive a detailed estimate covering materials, labor, and compliance so there are no surprise costs.
Service-Specific Questions
Do you handle small handyman tasks?
Absolutely. No project is too small for our professional systems. We provide the same level of reliability for fixing a leaky faucet or a single railing as we do for full-scale remodels.
Do I need a permit for my project?
Yes, most structural work, including basement finishing and load-bearing wall removals, requires a permit. We handle all technical details and permitting through local building officials to ensure your project is safe and compliant with Lenexa codes.
How long does a typical basement or bathroom remodel take?
Timelines vary by scope, but most basement projects fall within a 6 to 10-week range. For every project, we provide organized coordination so you are always informed of the schedule.
Can you add a bathroom to my basement if there isn't existing plumbing?
Yes. We can cut into the concrete slab to add the necessary drainage for a new bathroom, bar, or kitchenette.
How do I know if I need structural repairs?
Common “red flags” include bouncy or uneven floors, zigzagging wall cracks (especially above door frames), sticking doors or windows, and visible bowing in basement walls.
Maintenance & Warranties
Do you offer a warranty on your work?
We stand behind our craftsmanship with a clear, comprehensive warranty that covers both materials and our professional expertise.
How often should I have my deck inspected?
Annual inspections are essential to identify potential structural issues or wood rot early, ensuring your outdoor space remains safe for your family.