Wellspring Remodeling | Terms & Conditions and Privacy Policy
Terms & Conditions
These Terms & Conditions (“Terms”) govern your access to and use of the website at wellspringremodeling.com (the “Site”) and any services, including communications (email, SMS/text messaging), provided by Wellspring Remodeling, LLC (“Wellspring,” “we,” “us,” or “our”). By using the Site or enrolling in or using our services—including providing your phone number—you agree to these Terms.
1. Services; Contracts
1.1 Scope of Services.
Wellspring Remodeling provides home renovation, remodeling, and general contracting services.
1.2 Estimates & Agreements. Any work we perform is subject to a separate written agreement or contract, which will detail scope, pricing, schedule, warranties, change orders, payment terms, and other terms. These Terms do not replace those project-specific contracts but govern your relationship with us generally (including via our Site).
1.3 Project Changes. All changes or extra work requested after agreement must be documented in writing via change orders signed by both parties; additional costs/time adjustments may apply.
2. Use of the Website
2.1 Permitted Use. You may view, download, and print pages or materials from the Site for your personal, noncommercial use, provided you retain any copyright or proprietary notices.
2.2 Prohibited Use. You agree not to (a) use the Site for unlawful or fraudulent purposes; (b) interfere with or damage the Site, servers, or networks; (c) attempt unauthorized access to secure areas; (d) upload harmful code.
2.3 Intellectual Property. Content, design, graphics, and all related materials on the Site are owned or licensed by Wellspring and protected by copyright, trademark, and other intellectual property laws. You may not modify, reproduce, distribute, or create derivative works without our prior written permission.
3. Disclaimers & Limitations of Liability
3.1 No Warranty. The Site and all content are provided “as is” and “as available,” without any warranties (express, implied, statutory). To the fullest extent allowed by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and noninfringement.
3.2 Limitation of Liability. In no event will Wellspring, its officers, employees, contractors or agents be liable for indirect, incidental, special, punitive, or consequential damages (including lost profits or savings) arising out of or in connection with your use of the Site or our services, even if advised of the possibility of such damages.
3.3 Cap on Liability. Our liability to you under these Terms or any contract will not exceed the amount you paid to us (if any) for the particular service giving rise to the claim.
4. Indemnification
You agree to defend, indemnify, and hold harmless Wellspring and its officers, employees, contractors, and agents from and against any third-party claims, liabilities, costs, damages, or expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use of the Site or services; (b) your breach of these Terms; or (c) your violation of any rights of another.
5. SMS / Text Messaging Terms
Because you may opt in to receive SMS / text messages from us (for updates, reminders, marketing, service communication), the following additional terms apply:
5.1 Consent & Opt-In. By providing your mobile or wireless phone number to Wellspring (via signup form, web form, text message, verbal or written), you expressly consent to receive recurring SMS/text messages from us to that number, including promotional or non-promotional messages, as allowed under applicable law and regulations (such as the Telephone Consumer Protection Act, TCPA, and wireless carrier A2P rules). You represent that you are the owner or authorized user of the phone number you provide.
5.2 Message Frequency & Charges. Message frequency may vary. Standard message and data rates from your carrier may apply. You are responsible for any such carrier charges.
5.3 Opt-Out. You may opt out at any time by replying “STOP” to any message. After we receive your STOP request, we will send a confirmation message (“You have been unsubscribed,” or similar) and then no further messages (except a final confirmation) will be sent. You may also opt out by contacting us (see “Contact Us” section). Rejoining (opting back in) requires affirmative consent.
5.4 Help. For help or support, you may reply “HELP” to a text message or contact us at (913) 904-8333/[email protected].
5.5 Changes in Messaging Program. We may modify or discontinue SMS services (including message frequency) at our discretion. We may also change providers or methods for sending SMS. We will provide notice where required by law.
5.6 Mobile Carriers & Compliance. We do not guarantee that carriers will deliver all messages. We comply with applicable A2P (application-to-person) messaging guidelines and carrier rules (e.g., throughput, content restrictions). We reserve the right to reject participation or remove users who violate rules or abuse the system.
6. Privacy & Personal Data
Your use of the Site and services is subject to our Privacy Policy, which is incorporated by reference into these Terms.
7. Governing Law, Dispute Resolution & Miscellaneous
7.1 Governing Law. These Terms and any dispute shall be governed by and construed in accordance with the laws of the State of [Insert Your State], without regard to conflict of law rules.
7.2 Dispute Resolution / Arbitration (Optional). [If you wish, include an arbitration or mediation clause, class action waiver, jury waiver, etc.]
7.3 Severability. If a provision is found invalid or unenforceable, the remainder shall be enforceable.
7.4 Amendments. We may modify these Terms by posting updated version on the Site with a revised “Last Updated” date. Changes take effect upon posting. Continued use constitutes acceptance.
7.5 Entire Agreement. These Terms and any project-specific contracts constitute the entire agreement between you and Wellspring regarding the subject matter and supersede prior agreements or understandings, whether written or oral.
Privacy Policy
Wellspring Remodeling, LLC ("Wellspring," “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy describes how we collect, use, share, and protect information you provide via our Site, communications (including SMS), and services.
1. Information We Collect
We collect several types of information:
1.1 Information You Provide Directly.
- Contact information: name, address, email, phone/mobile number
- Project information: property address, remodeling desires, plans, photos
- Payment information: billing address, credit card or other payment details (through secure third-party processor)
- Communications: your messages, inquiries, survey responses
1.2 Automatically Collected Information.
- Usage data: IP address, browser type and version, pages visited, time and date, referral URLs
- Device and connection data: device identifiers, operating system, mobile carrier, network information
- Cookies and tracking technologies (see Section 3)
1.3 Third-party Sources.
We may receive information about you from third parties (e.g. referral partners, public records, background check services) and combine it with data we collect.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and maintain our services
- To send you communications, including emails, alerts, project updates, and SMS/text messages (when consented)
- To respond to your inquiries, schedule consultations, and manage contracting projects
- To process payments and fulfill service contracts
- To improve, personalize, and optimize our Site and offerings
- To enforce our Terms and protect against fraud, misuses, or illegal activities
- To comply with legal obligations or respond to lawful requests by public authorities
3. Cookies, Tracking & Analytics
We and our service providers may use cookies, web beacons, pixels, and similar technologies to collect usage information. Cookies may be “session” or “persistent.” You can disable cookies via browser settings, but doing so may affect certain functionalities of the Site. We also use analytics tools (e.g. Google Analytics) to understand how users interact with the Site.
4. Sharing of Information
We may share your information in the following circumstances:
Service Providers & Contractors. With third parties who perform functions on our behalf (e.g. marketing, hosting, payment processing, analytics, SMS gateway providers).
Project Partners. With subcontractors, permit authorities, suppliers, architects, or other parties involved in your remodeling project, but only to the extent necessary to perform the services.
Legal Obligations / Safety. When required by law, regulation, court order, or governmental request; or to protect rights, property, or safety of Wellspring, our clients, or the public.
Business Transfers. If Wellspring reorganizes, merges, is acquired, or sells assets, your information may be transferred to successor entities.
With Consent. Otherwise, we will share your data only with your express consent.
We do not sell your personal data to third parties for their unaffiliated marketing purposes.
5. Data Retention & Security
5.1 Retention. We retain personal data for as long as needed to fulfill the purposes described (project completion, warranty periods, business record-keeping, legal compliance). After that, we securely delete or anonymize data.
5.2 Security. We implement administrative, technical, and physical safeguards to protect your data. This includes encryption, access controls, secure servers, and regular security assessments.
5.3 No Guarantee. While we strive to protect your data, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
6. Your Rights & Choices
Depending on your jurisdiction, you may have rights including:
- To access or obtain a copy of your data
- To correct or update inaccurate or incomplete data
- To request deletion of your personal information (subject to legal retention requirements)
- To object to or restrict certain processing
- To withdraw consent (for communications, marketing, SMS)
- To lodge a complaint with a data protection authority
If you wish to exercise any rights, please contact us (see “Contact Us” below). We will respond in accordance with applicable law.
7. SMS / Text Messaging Data Use
When you consent to receive SMS messages, we may process your mobile number and related data (e.g. carrier, timestamps) to send, manage, and track messages, monitor delivery and performance metrics, and comply with regulations and carrier rules.
8. Children & Minors
Our services and Site are not intended for individuals under the age of 13 (or the age required by local law). We do not knowingly collect or maintain personal data from minors without parental consent. If you believe we have collected such information, please contact us to delete it.
9. International Transfers
Your information may be stored, processed, or transferred within the United States or to jurisdictions where we or our service providers operate. We will take steps to ensure that such transfers comply with applicable law and protect your data.
10. Updates to this Policy
We may update this Privacy Policy occasionally. We will post changes on this page with a revised “Last Updated” date. For material changes, we may provide more prominent notice (e.g. via email or on our Site). Continued use of the Site or services after changes constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, you can reach us at:
Wellspring Remodeling, LLC
14225 W 82nd St , Lenexa KS 66215
(913) 904-8333
